🌳 Oak Tutoring – Privacy Policy
(Last updated: July 2025)
At Oak Tutoring, we are committed to protecting your privacy and safeguarding your personal data. This policy explains how we collect, use, and protect your information in line with UK GDPR.
1. What We Collect
We may collect the following personal information:
- Parent/guardian name, email address, and telephone number
- Child’s name, school year, and any relevant learning needs (if shared)
- Lesson attendance and progress data
- Payment information (processed securely by our payment provider)
2. Why We Collect It
We use this information to:
- Arrange and deliver online tutoring sessions
- Communicate lesson details and updates
- Manage subscriptions and billing
- Ensure the safety and wellbeing of all students
- Improve the quality of our service
3. How We Use & Store Your Data
Your data is securely stored using trusted systems that comply with data protection standards. Access is limited to authorised Oak Tutoring staff and tutors only.
We retain your information while your child is enrolled with us and for up to one year after withdrawal for administrative or safeguarding reasons.
We do not sell or share your data with third parties. Basic details may be shared securely with service providers essential to the delivery of our lessons and payment processing.
4. Lesson Recordings
Some sessions may be recorded for training and safeguarding purposes.
- Recordings are stored securely and automatically deleted within 30 days
- Recordings are never shared externally without permission
- By enrolling, you give consent to session recording
5. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate details
- Request data deletion or restrict its use
- Withdraw consent (where applicable)
📩 To exercise your rights, email us at: info@oaktutoring.co.uk
We aim to respond within one month.
6. Communication
We will only contact you with essential information related to your child’s lessons, payments or service updates.
You can opt out of non-essential emails (e.g. newsletters) at any time.
7. Cookies & Website Analytics
Our website may use cookies to enhance your browsing experience. We also use basic analytics to understand website traffic. No personally identifiable data is collected through these tools.
8. Policy Updates
We may occasionally update this Privacy Policy to reflect changes in law or services. The most recent version will always be available on our website.
9. Contact Us
If you have any questions or concerns about your data, please contact:
📧 info@oaktutoring.co.uk